We are now facing a generation gap of historic proportion, the nature of which has only been seen twice before in 3000 years. It almost goes without saying that every aspect of our society is changing in profound ways, including business and how we manage and structure organizations. "Generation Gap" provides the context that allows executives and managers to understand precisely what the changes are, and why they are occurring, and offers a framework and vocabulary to develop management strategies that are consistent with what is actually happening right now. After experiencing "Generation Gap," the way you think about your business will never be the same.Unlike many of my previous talks, I don't have a formal text that I can share with you. However, I did capture one of my dry-runs, and have taken some excerpts that will give you a flavour of the performance of Generation Gap.
I first provide a historical context for our time, and introduce the notion of the break boundary of our Ubiquitously Connected and Pervasively Proximate - UCaPP - era: Listen (5:02). Later in the talk, I describe the Valence Organization and its consequences with respect to employees, customers and suppliers: Listen (5:29). So what does this mean for Identity, and the traditional form of Relationship Marketing?: Listen (2:08). And finally, what is the "bottom line" for business leaders, and indeed, all of us?: Listen (1:11).
The entire talk runs just under an hour, and is suitable for business audiences, and especially senior managers and executives who are trying to make sense of the changes in our world.
[Technorati tags: valence theory | valence organization | ucapp | ubiquitously connected | pervasively proximate | relationship marketing | identity]